PRIVACY POLICY
Maggie’s Closet
1. General Information
Thank you for visiting Maggie’s Closet. Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website.
Personal data refers to any information that can be used to identify you directly or indirectly.
2. Data Controller
The data controller responsible for processing personal data on this website, in accordance with the General Data Protection Regulation (GDPR), is:
Maggie’s Closet
Email: info@maggies-closet.com
The data controller determines the purposes and means of processing personal data.
3. Website Security
Our website uses SSL/TLS encryption to protect the transmission of personal data and confidential information such as orders or inquiries. An encrypted connection can be recognized by “https://” in the browser address bar and a lock symbol.
We do not use automated decision-making or profiling that produces legal or similarly significant effects within the meaning of Article 22 GDPR.
4. Data Collection When Visiting Our Website
When you visit our website for informational purposes only, we automatically collect certain technical data transmitted by your browser, known as server log files. This may include:
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Pages visited
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Date and time of access
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Amount of data transferred
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Referring URL
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Browser type and version
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Operating system
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IP address (anonymized where possible)
This data is processed based on our legitimate interest in maintaining website stability and security under Article 6(1)(f) GDPR. We do not combine this data with other data sources. However, we reserve the right to review log files if there are indications of unlawful use.
5. Cookies
We use cookies to improve the functionality and user experience of our website. Cookies are small text files stored on your device.
Some cookies are deleted automatically when you close your browser (session cookies). Others remain on your device to recognize your browser on future visits (persistent cookies).
Cookies may process information such as browser data, location data, and IP addresses.
If cookies process personal data, this is done either:
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under Article 6(1)(b) GDPR for contract performance, or
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under Article 6(1)(f) GDPR based on our legitimate interest in optimizing website functionality.
You can manage cookie preferences through your browser settings. When you first visit our website, you will be asked to consent to non-essential cookies via a cookie banner. You may change your preferences at any time.
Please note that disabling cookies may limit website functionality.
6. Contacting Us
When you contact us via email or contact form, we collect personal data necessary to respond to your inquiry. This data is used solely to process and respond to your request.
The legal basis is Article 6(1)(f) GDPR. If your inquiry relates to a contract, Article 6(1)(b) GDPR applies.
Your data will be deleted once your request has been fully handled, unless legal retention requirements apply.
7. Customer Accounts and Contract Processing
When you place an order or create a customer account, we collect personal data necessary for order processing and contract fulfillment under Article 6(1)(b) GDPR.
You may request deletion of your customer account at any time by contacting us. After account deletion or contract completion, your data will be retained only as required by tax and commercial law, unless further use is legally permitted.
8. Email Marketing
8.1 Newsletter Subscription
If you subscribe to our newsletter, we will send you updates about our products and offers. We use a double opt-in procedure. You can unsubscribe at any time using the link in the newsletter or by contacting us.
The legal basis is Article 6(1)(a) GDPR.
8.2 Marketing Emails to Existing Customers
If you provided your email address during a purchase, we may send you information about similar products based on our legitimate interest under Article 6(1)(f) GDPR. You may object at any time.
9. Order Processing and Payments
We share personal data with shipping and payment service providers only to the extent necessary to fulfill your order under Article 6(1)(b) GDPR.
Payment Providers
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PayPal
Payment data is transmitted to PayPal (Europe) S.à r.l. et Cie, S.C.A. for payment processing. PayPal may conduct credit checks in accordance with their privacy policy. -
SOFORT / Klarna
Payment processing is handled by SOFORT GmbH (part of Klarna Group). Data is processed solely for payment execution.
10. Review Requests
With your consent, we may send a one-time email asking you to review your purchase. You may withdraw consent at any time by contacting us.
11. Social Media Plugins
Our website uses social media links (Facebook, Instagram, Google services) implemented via privacy-friendly solutions that do not transmit data automatically when visiting our website.
Data is only transmitted when you actively click a social media link.
12. Online Marketing & Analytics
Google Analytics
We use Google Analytics with IP anonymization to analyze website usage. Data is processed based on legitimate interest under Article 6(1)(f) GDPR.
You may opt out using browser settings or Google’s opt-out tools.
Advertising & Remarketing
We use Google Ads and Meta (Facebook) Pixel for marketing and retargeting purposes, only with your consent under Article 6(1)(a) GDPR.
13. Your Rights Under GDPR
You have the right to:
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Access your personal data
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Rectify inaccurate data
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Request deletion
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Restrict processing
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Data portability
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Withdraw consent at any time
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Object to processing
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Lodge a complaint with a supervisory authority
14. Data Retention
Personal data is retained only for as long as legally required or necessary to fulfill contractual obligations.
15. Contact
For questions about this Privacy Policy or to exercise your rights, please contact:
Email: info@maggies-closet.com
